![]() Some responses referred to resetting preferences in the config editor. I searched for solutions in the forum, but was unable to find the answer. I don't know if I can reinstall Thunderbird for her and not lose all of the folders she has in place? ![]() She has set up multiple folders in Thunderbird and has saved her emails over several years. Her Thunderbird updates automatically and she is on the current version. ![]() She runs Windows 10 with Comcast email, an HP Officejet 4650 (emails print normally directly from Xfinity). Someone set this up for her years ago and suddenly it got flaky. She doesn't know how to change any settings and probably didn't. Weeks ago it suddenly started printing a one page email with normal margins using 6 pages with 1 narrow column going down the middle of the page. I'm trying to help a 90 year old lady get her Thunderbird printing emails properly again.
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